Effective Date: 2/11/2026
The Jones Payne Group (“JPG,” “we,” “our,” or “us”) is an architecture and construction services firm. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, communicate with us, or use our client portals, project collaboration tools, or related services (collectively, the “Services”).
1. Our Role as a Professional Services Provider
In many engagements, JPG receives and processes information on behalf of our clients to provide architectural, planning, design, engineering coordination, construction administration, and related professional services (the “Professional Services”). When we process personal information for a client in this way, we do so at the client’s direction and consistent with applicable agreements, professional obligations, and law.
2. Information We Collect
We may collect the following categories of information:
· Contact and account information (such as name, email address, phone number, employer/organization, job title, portal login credentials where applicable).
· Project and collaboration information (such as messages, notes, RFIs, submittals, meeting minutes, approvals, schedules, photos, drawings, models, specifications, punch lists, and other project materials provided or generated in connection with the Professional Services).
· Communications (such as emails, phone call notes, form submissions, and correspondence).
· Technical, usage, and device data (such as IP address, browser type, device identifiers, operating system, access timestamps, pages/screens viewed, referring URLs, and approximate location derived from IP address).
· Security and audit data (such as authentication events and access logs).
We do not knowingly collect personal information from children under the age of 13, and our Services are not directed to children.
3. Cookies, Analytics, and Similar Technologies
We may use cookies and similar technologies to operate the Services, maintain session integrity, remember preferences, improve performance, and protect against fraud and abuse. We may use analytics tools to understand how the Services are used (for example, which pages are most visited, how users navigate, and error rates) so we can improve functionality and security.
We do not use information collected through cookies and analytics for interest-based advertising, remarketing, or third-party marketing.
You can control cookies through your browser settings. Disabling certain cookies may affect Service functionality.
4. How We Use Personal Information
We use personal information for legitimate business and professional purposes, including to:
· Provide the Professional Services and manage projects.
· Operate and administer client portals and collaboration tools (including user provisioning, authentication, permissions, and support).
· Communicate with you about projects, inquiries, scheduling, and service delivery.
· Maintain records consistent with contractual and professional obligations.
· Secure our systems, prevent fraud, and monitor for suspicious activity.
· Comply with applicable legal requirements and enforce our policies and agreements.
· Improve our operations, workflows, and the quality of our services.
We do not sell personal information and do not use personal information for third-party marketing purposes.
5. How We Share Personal Information
We may share personal information as follows:
· With our clients and authorized project stakeholders (such as owners, contractors, consultants, and insurers) as needed to perform the Professional Services.
· With service providers that support our operations (such as hosting, IT support, security, communications, and document management). These providers are permitted to use personal information only to provide services to us and are subject to confidentiality and security obligations.
· As required by law, regulation, subpoena, or legal process, or when we believe disclosure is necessary to protect rights, safety, and property, or to investigate suspected wrongdoing.
· In connection with a business transaction (such as a merger, acquisition, restructuring, or sale of assets), where information may be transferred as part of that transaction.
We do not authorize third parties to use personal information for their own marketing purposes.
6. Client Portals and Project Collaboration Platforms
We may use secure third-party systems and platforms (for example, document sharing and project management tools) to support drawings/specifications distribution, RFIs, submittals, issue tracking, approvals, schedules, and communications. Access is limited to authorized users and controlled through permissions. Activity may be logged for security and audit purposes.
If you use a client-provided platform, your use may also be governed by the client’s policies and the platform provider’s terms.
7. Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure; however, we work to use reasonable measures appropriate to the sensitivity of the information and our professional obligations.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide the Professional Services, meet contractual requirements, maintain project records, and comply with legal and professional obligations. Retention periods vary depending on the nature of the information and the project.
9. Your Rights and Choices
Depending on your location and applicable law, you may have rights to request access, correction, deletion, or information about our processing of your personal information. Where we process personal information on behalf of a client, the client may control how requests are handled, and we may direct you to the client to submit your request.
To make a request, contact us using the details in Section 12.
10. External Links
The Services may include links to third-party websites or resources. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version with a revised Effective Date.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
The Jones Payne Group, Inc.
123 N Washington St, Boston, MA 02114
info@jonespayne.com
(617)790-3747