City of Inglewood

Residential Sound Insulation Program

The City of Inglewood (City) is one of the most noise-impacted jurisdictions affected by flight operations at Los Angeles International Airport (LAX).  The City is also home to one of the nation’s largest remaining residential sound insulation programs.  With humble beginnings, the City’s pilot Residential Sound Insulation Program (RSIP) launched in 1992, sound insulating 38 homes.  By the end of 2015, within the span of just 18 months, over 3,000 units received treatments. 

From 2007-2015, the City hired Jones Payne as 1 of 4 lead consultants to provide architecture, engineering and acoustical support services for its RSIP.  Jones Payne successfully helped mitigate a myriad of issues that threatened the program from shrinking contours, funding constraints, challenging housing stock, and document backlogs. With an emphasis on increasing capacity, Jones Payne and agency staff successfully treated 1,000 properties, of which more than half were designed, bid and constructed in the last 18 months of the contract. In 2017, Jones Payne was selected to continue its involvement with the City’s RSIP.


  • Helped clear the backlog of aging bid documents.
  • Increased design capacity from 100 units per year to 500 units.
  • Facilitated a coordinated outreach campaign, presenting homeowner materials in English and Spanish to ensure project information was delivered in an effective manner.
  • Met and exceeded all project delivery dates to meet programmatic requirement of all work complete by end of 2015.
  • In 2016, the City recognized Jones Payne for its efforts in helping the City achieve the milestone of sound insulating 3,019 homes in less than two years, from March 2013 through December 2015.

“I appreciate the entire TEAM of Jones Payne for your continual support of our Program.” – Betty Griffith, Program Director, City of Inglewood RSI

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